How do I bid on the auction? |
After signing up with Japamart, please send us a deposit. Then, you can easily bid on the auction by yourself in real time using our system. |
Can I raise my bid price? |
Yes, you can. Please simply enter the new price and make a bid as normal. |
What types of payment do you accept? |
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Do you combine the bank fee and shipping in Japan if I win multiple items from the same seller? |
Yes, we will combine them if you win multiple auctions from the same seller on the same day. |
How do I know if I win? |
We will inform you via e-mail. Also, you can check the item you won in the Won section. |
How do I know if I am the high bidder? |
Please view the bidding item page. If you are the high bidder, the status of the auction says "High bidder". |
Do you notice me if I have been outbid by somebody? |
Yes, we will send you an e-mail. However, we recommend you to directly check the auction page in the last moment because e-mails cannot necessarily reach you qucikly. Pleaae note that the notification service is limited to Yahoo Japan Auction at this point. |
Can I buy out an item which has a "Buy it Now" option? |
Yes, please simply bid the price as normal. You can buy out the auction. |
Can you ask the seller to ship to me directly ? |
Sorry, but we cannot ask the seller to ship directly to you even if the auction page says "Seller will ship internationally". |
What if another Japamart member has already bid on the item which I want? |
Please bid on the item as normal. You can know if you outbid him/her in the bidding item section. Please also read the internal bid fee section. |
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What types of payment do you accept? |
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Can you order from a real shop? |
Basically, we can only handle items from online shops. |
I just want to use the Shopping service. In that case, do I have to send you a deposit in advance? |
No, you don't have to send a deposit if you just intend to use our Shopping service.. The deposit is required for our auction service. |
Do you ask the seller to ship the item to me directly. |
Sorry, but we do not ask a seller to directly ship to you. |